Business Overview

  • Touchstone Crystal is the new direct-selling jewelry division of the Swarovski brand. Touchstone Crystal has successfully reinvented home-based business opportunities for women everywhere.  Touchstone Crystal offers Swarovski sparkle in a unique and affordable line of jewelry designed for the everyday woman, made exclusively for Touchstone Crystal and sold only through their Independent Sales Consultants (in-person, online, and via catalog).  Touchstone Crystal parties and online sales empower women, fuel their entrepreneurial spirit, and connect consultants to a global fashion brand. All Touchstone Crystal jewelry blends on-trend and classic styles with the same craftsmanship, attention to detail, and unmatched precision-cut crystals celebrated on the red carpet and on runways everywhere and that are signature trademarks of the 120 year Swarovski name.

Business Objectives

  • Required a robust Warehouse Management System that would be cost effective and bring efficiency to their operations 
  • WMS needed to be able to handle large seasonal volumes of orders and business growth
  • Key challenge was the need for the WMS to integrate seamlessly into their unique Party Planning software 
  • Needed a WMS that would provide accuracy, efficiency and visibility from Party Planning all the way to fulfillment