Softeon Distributed Order Management System - DOM
Achieve superior order fulfillment with Softeon Distributed Order Management
Distributed Order Management (DOM) systems have become critical to supply chain execution, notably in omnichannel fulfillment but in many additional applications and industry sectors as well.
DOM can be used to automate, optimize and orchestrate order fulfillment processes, based on granular visibility to orders, inventory, service requirements, costs and constraints.
Distributed Order Management versus Traditional Order Management Systems
Traditional Order Management Systems (OMS) are order processing-centric. DOM systems, by contrast, are order fulfillment-centric.
Distributed Order Management determines how to source an order in a way that meets customer service commitments at the lowest total cost or in a way that meets some other objectives of the company.
At the heart of a DOM is a powerful, configurable rules engine that enables companies to define sourcing and fulfillment policies and logic. As a further point of differentiation, a DOM system often sits over top of multiple traditional OMS systems.
That said, the lines between DOM and traditional OMS are blurring. Softeon provides both Distributed Order Management and Order Management solutions, available separately or as an integrated Enterprise Order Management solution.
Distributed Order Management is an Essential Capability for Fulfillment Orchestration
Softeon provides a feature-rich DOM solution that supports a number of use cases, both within omnichannel and beyond.
In omnichannel fulfillment, for example, companies use Softeon Distributed Order Management to rapidly enable new processes (e.g., order on-line, pick-up in store, curbside pick-up, store fulfillment, vendor drop ship, etc.) without modifying existing systems. It is also used to determine optimal order sourcing across the network based on advanced rules for how to run the business in B2C and B2B applications.
But Softeon’s DOM solution provides a solution for many other scenarios, including centralized “Order Hub” functionality for manufacturers and wholesalers, managing client processes and fulfillment requirements for 3PLs, optimizing the inbound flow of goods to the right nodes, and much more.
Want to learn more? We literally wrote the book on Distributed Order Management – download our excellent “Little Book of Distributed Order Management” ebook here.
Distributed delivers significant value for many companies on its own, but increasingly we see requirements for an integrated DOM-WMS solutions. Softeon is a market leader in joint DOM-WMS deployment, providing order fulfillment orchestration at the network level (DOM) and/or at the node or DC level (WMS and Warehouse Execution System).
Softeon Distributed Order Management in Action
Example Softeon customer DOM solutions include:
Benefits from Softeon’s DOM Software Solution
- Improved the customer experience
- Lower fulfillment costs
- Automation of many existing manual processes
- Enablement of new omnichannel processes without changing existing systems
- Granular real-time visibility across an extended network, often increasing sales revenue
- Increased on-time and complete deliveries
- Reduce end-to-end cycle times
- Lower inventory levels
- Much more rapid response to new requirements/opportunities over time
Let’s Discuss Your DOM Opportunities Today
Reach out to us via phone or web to discuss your Distribution Order Management opportunities with one of our subject matter experts.