Scores Come After Evaluation Across Nine Key WMS Critical Capability Categories


RESTON, Va.–(BUSINESS WIRE)–Softeon is again recognized in the Gartner® Critical Capabilities for Warehouse Management Systems report for 2022.*

Gartner notes that companies can “Choose the right WMS by using the highlighted nine critical capabilities across five different use cases to appropriately align with your levels of operational complexity and sophistication. Supply chain technology leaders can use this research to compare specific WMS products.”

Softeon, a top global provider of WMS, Warehouse Execution Systems (WES), Distributed Order Management (DOM) and other supply chain software solutions, was the second-ranked WMS provider in the use case for Level 4 Warehouse Operations, based on Gartner’s warehouse stratification model. Level 5 represents the most complex warehouse operations.

Softeon was also the third-ranked WMS provider for Level 3 and Level 5 warehouses.

Gartner recommends that companies, “Target the solutions best suited to your distinctive WMS use cases by developing a right-fit shortlist of vendors and solutions, using this research as a guide.”

To download the full report, visit the WMS Critical Capabilities report page.

“Softeon continues to score well in WMS capabilities for more complex warehouses operating at levels 3 through 5 in the Gartner report,” notes Dan Gilmore, Chief Marketing Officer at Softeon. “We believe that the results of the Gartner analysis, after an extremely rigorous and detailed process, validate our position as a WMS industry capabilities leader for the wide range of DC operational complexities, including the most automated and complex.”

Gilmore added that, “Advanced functionality is a key element in our track record of 100% deployment success and highly satisfied customers – a pedigree we feel no other WMS provider can match. Softeon delivers project success – every time.”

Softeon’s advanced WMS capabilities include task optimization, wave-based or waveless picking, e-fulfillment, labor and resource management, advanced cartonization and pallet building, powerful kitting and assembly functionality, truck planning, integrated parcel shipping and more. New WES capabilities provide many additional benefits, including the automated release of work, or what some call “autonomous warehouse operations.”

Softeon also excels in integration to ERP and materials handling systems.

Softeon WMS powers many great logistics performers including Casey’s, DB Schenker, DoItBest, Denso, Lenovo, Saddle Creek Logistics, Sears Home Services, Suncast, UPS Supply Chain Solutions and many others.

Softeon continues to “up the ante” with its Smart, Automated Warehouse of the Future framework. That framework is supported by Softeon’s Innovation Lab, an R&D and customer experience facility that includes Softeon’s unique and powerful solution for directly managing a variety of picking subsystems (e.g., smart carts, Voice, pick-to-light, put walls, mobile robots, etc.) without the need for any third-party control systems.

You can view a brief video on the Innovation Lab here.

*Critical Capabilities for Warehouse Management Systems,” Simon Tunstall, Dwight Klappich, Rishabh Narang, 29 July 2022

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About Softeon

Softeon is a global provider of supply chain solutions from planning through execution, anchored by our Warehouse Management System (WMS), Warehouse Execution (WES), and Distributed Order Management (DOM) solutions. Our advanced services-based platform is engineered to reduce complex problems into simple solutions for a faster time to market and lower cost of ownership. Users can implement solutions incrementally to solve a specific challenge or deploy an integrated system. Configurable modules and rules-based solutions give market leaders the business agility they need to get ahead and stay ahead. Companies choose the flexibility and ease-of-use of the Softeon platform to drive higher business value and accelerate ROI. Deployment options include on-premise or in the cloud – delivered with a 100% track record of system success. For more information, please visit

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