From DOM to New Warehouse Execution Solution and Much More, Softeon Solutions Enable Companies to Meet Customer Demand at Least Possible Cost


Softeon, a global supply chain software provider with the industry’s best record of customer success, will be demonstrating its powerful fulfillment suite of solutions as part of the National Retail Federation’s “Big Show,” held at the Javits Center in New York City from Jan. 12-14, 2020, in Booth 3942.

Softeon’s fulfillment solutions for retailers and consumer goods companies are focused around a central value proposition: Meeting customer demand and service commitment at least possible cost.

Softeon’s Fulfillment solution components, available as integrated systems or as stand-alone capabilities, include the following:

Distributed Order Management (DOM)/Order Management (OMS):  Softeon offers retailers and other companies a robust, highly configurable DOM solution plus a powerful traditional order management system. The DOM solution delivers Omnichannel enablement (e.g., buy on-line, pick-up in store, or BOPIS) and optimal order sourcing to select the lowest shipping cost while considering customer service requirements and network capacities and constraints. Traditional OMS and DOM components can be flexibly combined to deliver a complete order management solution.

Better yet, Softeon DOM and Order Management can be integrated with a company’s existing systems in a matter of months, versus the extended time and cost associated with many offerings currently in the market.

Advanced Warehouse Management/Warehouse Execution Systems:  Softeon offers powerful WMS capabilities that meet even the most complex needs for retail distribution and e-fulfillment, including support for all popular picking and replenishment models, sophisticated allocation functionality across channels, crossdocking, vendor compliance tracking, and much more.

Now, Softeon has also released a robust Warehouse Execution System (WES), with innovative capabilities for optimizing the picking and shipping processes; optimizing resource allocation through a unique simulation capability; managing and coordinating activities across different equipment and processing areas in the DC with a single system; direct integration and optimization of picking sub-systems such as put walls, smart carts, pick-to-light and more.

The Softeon WMS and WES can be deployed independently, or together in the first integrated Warehouse Management and Execution System in the industry.

Store Fulfillment: Softeon offers a “lite” solution for managing store fulfillment, including inventory management, order picking in the store, backroom order packing, parcel shipping and more.

Vendor Drop Ship:  The drop-ship module, a component of Softeon’s Distributed Order Management system, offers a powerful, yet easy to deploy, solution for routing orders to vendors for direct customer fulfillment.

Returns:  Softeon’s Reverse Logistics solution leverages the powerful rules engine that underlies the entire suite of solutions to manage appropriate returns disposition based on a wide number of configurable attributes. It is successfully deployed both in-store and in returns center/DC applications.

Vendor Portal:  Connect with offshore or domestic suppliers to send POs, receiving acknowledgements, print compliance labels, generate advanced ship notices, view in-transit inventories and more.

“Softeon is really changing the game for retailers, brand companies and more with a powerful, flexible set of fulfillment solutions,” says Dan Gilmore, Chief Marketing Officer at Softeon. “Our focus simple: help companies delight their customers and meet their fulfillment requirements at least possible cost. We do that through optimization, orchestration and simulation across processes.”

Softeon’s roster of retail and eCommerce customers continues to grow, and includes companies in apparel, shoes, jewelry, hard goods, C-stores and more.

Christopher Teufel, CIO of Omnichannel retailer Duluth Trading Company, will be joining Softeon’s Gilmore and Satish Kumar for a seminar presentation on “The Winning Formula for Distributed Order Management in Retail and Beyond” on Monday, January 13, at 2:15 on Level 3, Stage 4.

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