Distributed Order Management (DOM)
Enhance your order fulfillment capabilities with Softeon’s Distributed Order Management System. In today’s dynamic supply chain landscape, DOM systems have proven critical for achieving efficient order fulfillment across various applications, channels and industry sectors.
Softeon’s DOM enables you to automate and optimize order fulfillment processes while working seamlessly with your existing systems. Acting as a centralized “Order Hub,” it accommodates both B2C and B2B ecosystems, integrating your entire supply chain for smoother operations.
Softeon’s DOM also offers real-time visibility into inventory and orders across your network, streamlining inventory allocation and reservation rules. It simplifies complex channel and customer order management, from handling backorders to managing subscriptions and new product introductions—all while prioritizing profitability and customer service commitments. Softeon’s DOM is a powerful solution for elevating your order fulfillment capabilities.
Billing
Management
For 3PL companies seeking to navigate the intricacies of billing management, Softeon offers a configurable Billing Management solution embedded in our WMS. Our Billing Management system effortlessly adapts, ensuring your financial processes remain streamlined.
Labor
Management
Softeon’s Labor Management tools transform your workforce into a well-coordinated team. Easily track, measure, and optimize labor productivity, ensuring your team operates efficiently, achieving top performance without missing a beat.
Parcel
Management
When it comes to shipping, having an embedded and flexible parcel engine in your WMS is crucial. Softeon understands that each parcel represents a customer’s experience. Our Parcel Management solution equips you with the tools to deliver not just satisfaction but delight to your customers.
Assembly and
Kitting Management
Multi-channel support: build-to-order, serialized assembly, lot control, custom packaging, and auto-inserting promotional items for seasons.
Distributed Order Management Software in Action
Example of Softeon’s customer DOM solutions include:
Sears Home Services uses Softeon DOMS and WMS to manage repairs parts inventory and fulfillment in a multi-echelon network – from master DCs to an individual technician’s van – as well as reverse logistics to optimize the process of returning parts for restocking, scrapping, or repair.
A leading consumer goods company is using Softeon DOM solutions and traditional order management for a true Enterprise Order Management system, including extensive use of drop shipping from hundreds of vendors.
Integration Expertise
Sony DADC – a 3PL system for the entertainment media sector (DVDs, games, etc.) – uses Softeon DOM system to manage complex customer requirements, reducing on-boarding time from many months previously to now just a matter of a few days.
A leading on-line pharmacy is implementing Softeon DOM and WMS to deliver granular, real-time visibility to inventory across a complex network, including in-transit inventories. This is used to select the optimal sourcing facility considering automation constrains, regulatory factors, a dynamic weighted calculation of multiple sourcing factors and more.
