Solutions for Retail + Omnichannel
Softeon offers omnichannel retailers and direct-to-consumer (DTC) brand companies a powerful suite of solutions for orchestrating customer order fulfillment at the network and individual distribution points, driving increased profitability and customer satisfaction.
That’s we retail leaders such as The Duluth Trading Company, Casey’s General Stores, DoItBest, Kendra Scott, Alex & Ani achieve flexible fulfillment excellence using Softeon supply chain solutions.
Softeon’s Distributed Order Management System (DOM solution empowers fulfillment orchestration at the network level, identifying the optimal sourcing point across the extended network based on granular, real-time visibility into inventories, customer commitments and SLAs, supply chain capacities and constraints, shipping costs and other attributes.
Our powerful rules engine considers all these variables to identify and execute the fulfillment paths that satisfy customers while achieving the greatest profitability - with those rules easily modified over time without new coding as needs and strategies change.
Our Warehouse Management + Execution System orchestrates fulfillment at the DC by also dynamically executing rules for each order and individual pick, using optimization and “always-on” conditions and event monitoring to meet demand and SLAs at the least possible operating cost.
That includes synchronizing picks coming from multiple areas and types of automation/technologies in a continuous flow of goods, and dynamically adjusting priorities as a day or shift progresses, moving from a focus on optimization early-on to ensuring service levels and carrier cut off times are met as the day/shift nears its end.
The result: maximum profitability and happy customers.
Those proven new capabilities in addition to the core distribution requirements commonly needed by retailers, including strong support for crossdocking/flow through, put-to-store, advanced wave management and waveless order release processes, and much more.
Softeon is also the leader in supporting distribution automation. That includes taking direct control of order picking subsystems without the need for any additional software, reducing costs and optimizing fulfillment performance. Directly supported technologies include Voice, smart carts, pick-to-light, goods-to-person systems, put walls, mobile robots and more.
In addition to DOM, WMS and WES solutions, Softeon drives retail distribution performance with a number of complementary modules:
Let’s talk about your distribution opportunities and challenges today.