Softeon Recognized in Gartner Report on Technology Trends Transforming Warehousing

We’re proud to share that Softeon has been mentioned in Gartner’s latest research report, Technology Trends Transforming Warehousing – Part 2: Handling Volatility & Complexity.

This report explores the technologies shaping the next generation of warehouse operations, including AI/ML, warehouse resource planning and optimization, warehouse execution systems (WES), and multiagent orchestration (MAO). As Gartner notes, these innovations are helping organizations manage rising volatility, labor shortages, and growing fulfillment complexity.

In its analysis of emerging multiagent orchestration (MAO) platforms, systems that coordinate diverse fleets of robots and automation tools, Gartner highlights Softeon among a select group of vendors advancing this space. MAO platforms are rapidly becoming critical to managing the increasing automation and diversity of robotic systems within warehouses, improving efficiency and flexibility across operations.

Inside the Gartner Report: Key Takeaways

According to Gartner, the most impactful technology trends transforming warehousing today include:

• AI and Machine Learning (AI/ML): Used to optimize real-time picking, slotting, and workforce management — improving efficiency, accuracy, and decision-making in dynamic warehouse environments.
• Warehouse Resource Planning and Optimization: Bringing manufacturing-style constraint-based planning into the warehouse to better balance labor, equipment, and fulfillment priorities.
• Warehouse Execution Systems (WES): Managing the interplay between manual and automated operations, enabling smarter task orchestration and continuous workflow improvement.
• Multiagent Orchestration (MAO): Integrating and coordinating heterogeneous fleets of robots from different vendors to streamline task assignment, reduce support costs, and increase flexibility.

Gartner notes that these capabilities will be essential as warehouse environments grow more complex, data-driven, and automation-heavy.

These findings demonstrate a pivotal shift in warehouse technology strategy from automation to integrated orchestration. For leaders evaluating their next-generation fulfillment platforms, the takeaway is clear. Success will depend on deploying robotics or AI, as well as connecting them intelligently through systems like MAO and WES.

Organizations that embrace this convergence can expect faster automation ROI, greater resiliency against disruption, and more adaptive fulfillment models that scale with business growth.

This mention reinforces Softeon’s leadership and innovation in unifying automation, robotics, and warehouse management under a single intelligent platform. Our focus remains on delivering massively observable, AI-driven, and seamlessly orchestrated fulfillment that empowers our customers to handle complexity with confidence.

Reach out to Softeon to walk through the Gartner research together and learn how we are redefining the warehouse of the future.