Softeon Recognized in 2025 Gartner® Critical Capabilities for Warehouse Management Systems Report Across All Warehouse Operation Levels
by Mike Catalino
The tier-1 WMS vendor improved its scores in Levels 1 and 2, while remaining among the top five highest-scoring vendors for Level 3 through Level 5 Warehouse Operations Use Cases.
Softeon, the only tier-1 warehouse management system (WMS) provider focused on optimizing warehouse and fulfillment performance to increase operational efficiency, announced today it has been recognized in the 2025 Gartner® Critical Capabilities for Warehouse Management Systems report for Levels 1 through 5, highlighting its unique ability to support a wide range of operational complexities within a single WMS platform.
Gartner defines warehouse operation “Levels” as a framework representing the increasing sophistication of warehouse environments, from basic task execution (Level 1) to highly automated and optimized operations (Level 5). The report advises companies to “target the solutions best suited to your distinctive WMS use cases by developing a right-fit shortlist of vendors and solutions, using this research in combination with its companion WMS Magic Quadrant.
Softeon, which uniquely supports the full spectrum of warehouse complexity, scaling from Level 1 facilities to the most advanced Level 5 operations, improved its ranking in the Level 1 and Level 2 Use Cases, moving up three positions in each, reflecting its continued investment in ease of use and user experience.
Softeon’s scores also remain among the top five highest-scoring vendors for Level 3 through Level 5 Warehouse Operations Use Cases, reflecting the company’s ability to support the most complex warehouse environments.
This performance is driven by its robust core WMS capabilities and a unified platform that delivers advanced capabilities, including billing management, warehouse execution (WES), distributed order management (DOM), returns processing, and direct store delivery.
“Our recognition across all five warehouse levels underscores the strength and flexibility of our platform. Whether a company is operating a straightforward regional warehouse or managing a highly automated, multi-node network, Softeon provides the tools, visibility, and performance to drive superior outcomes.”
Jim Hoefflin, CEO of Softeon
Softeon powers fulfillment excellence for many of the world’s leading organizations, including Brooks, Casey’s, Cole Haan, DB Schenker, Denso, Knight-Swift Warehousing & Fulfilment, Saddle Creek Logistics, Sears Home Services, Sony DADC, Suncast, UPS Supply Chain Solutions, UPS Healthcare, and many others.
Download your complimentary copy of the 2025 Gartner® Critical Capabilities for Warehouse Management Systems report to see how Softeon and other leading vendors compare.
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