IFS Completes Acquisition of Softeon, Creating a Powerhouse in End-to-End Supply Chain Intelligence 

IFS Softeon unites Industrial AI and best-in-class warehouse management to deliver unified supply chain excellence from the boardroom to the warehouse floor 

IFS, the leading provider of Industrial AI software, today announced the completion of its acquisition of Softeon, providing enterprises across manufacturing, logistics and retail access to a new category of supply chain technology. Operating as IFS Softeon, the move brings together IFS’s powerful Industrial AI capabilities with Softeon’s 20+ years of tier-1 warehouse management software (WMS) expertise.  

The launch of IFS Softeon marks a defining moment for the supply chain technology landscape, addressing a significant challenge – most enterprises run disconnected ERP and WMS systems, creating costly blind spots. IFS Softeon delivers what no other vendor can match: unified visibility from the boardroom to the warehouse floor, powered by Industrial AI – providing deep industrial domain knowledge, robotics orchestration and proven warehouse execution into a single, seamless offering. 

IFS Softeon meets growing demand for integrated, intelligent supply chain solutions. IFS already manages $2.4T in critical assets and brings its industry-leading IFS Cloud platform, purpose-built for asset-intensive industries, alongside embedded Industrial AI capabilities and robotics orchestration expertise. IFS Softeon contributes a field-tested WMS platform, Gartner Visionary recognition*, and manages warehouse operations for a blue-chip customer base that includes Brooks, Casey’s, Denso, Sears Home Service, Sony, and UPS.  Together, IFS Softeon is processing millions of orders per month and managing warehouse operations across 30 countries. 

Mark Moffat, CEO of IFS, commented: “The introduction of IFS Softeon means every enterprise wrestling with the complexity of modern supply chains now has access to something genuinely new: end-to-end supply chain intelligence, from strategic decision-making to physical execution on the warehouse floor. Industrial AI meets limitless warehouse execution. That’s a combination that will supercharge what’s possible for our customers.” 

Jim Hoefflin, CEO, IFS Softeon, added: “Joining IFS is the natural next step in Softeon’s journey. Our customers chose us because we deliver. Now, backed by IFS’s Industrial AI platform and global reach, we can deliver even more – AI-driven warehouse orchestration, robotics interoperability, and predictive inventory intelligence. The future of warehouse management just got a whole lot more exciting.” 

With a shared commitment to operational excellence and customer outcomes, the combined business will accelerate innovation across warehouse automation, inventory optimization and supply chain resilience. Existing Softeon customers will see continued investment and no disruption; existing IFS customers gain access to best-in-class WMS; and new prospects now have the choice of a single vendor for end-to-end supply chain intelligence. 

*”Magic Quadrant for Warehouse Management Systems”, Simon Tunstall, Dwight Klappich, Rishabh Narang, Federica Stufano, 1 May 2025 

About IFS 

IFS is the world’s leading provider of Industrial AI for hardcore businesses that service, power and protect our planet. Our technology enables businesses that manufacture goods, maintain complex assets, and manage service-focused operations to unlock the transformative power of Industrial AI™ — enhancing productivity, efficiency, and sustainability in the industries that matter most. 

IFS.ai is fully composable, designed for ultimate flexibility and adaptability to each customer’s specific requirements and business evolution. By leveraging AI, machine learning, real-time data and analytics, IFS empowers its customers to make informed strategic decisions and excel at their Moment of Service™. 

The scale of that impact is already embedded in the infrastructure of daily life. Today, $2.4 trillion in critical assets are managed by customers running IFS.ai. Every year, 800 million airline passengers fly on aircraft maintained using our platform, while 2 billion people rely on elevators and walkways we service. 200 billion packages are produced and distributed annually by manufacturers running IFS.ai, and 250 million jobs are scheduled each year through our technology. For IFS, this is not a market opportunity; it is the responsibility that comes with being the world’s leading provider of Industrial AI. 

IFS was founded in 1983 by five university friends who pitched a tent outside our first customer’s site to ensure they would be available 24/7 and the needs of the customer would always come first. Since then, IFS has grown into a global leader with over 7,000 employees in 80 countries. Driven by those foundational values of agility, customer-centricity, and trust, IFS is recognised worldwide for delivering value and supporting strategic transformations. We are the most recommended supplier in our sector. Visit ifs.com to learn why.