Scott Gillies on Driving Warehouse Efficiency Through Unity in MHD Supply Chain News

Softeon’s Vice President & Managing Director, ANZ, Scott Gillies was recently featured in the MHD Supply Chain News Magazine, where he offered insights into how Softeon’s Warehouse Management System (WMS) delivers efficiency, adaptability, and scalability for today’s complex supply chain environments.

Efficiency Starts with Simplicity

In the article titled “Efficiency Through Unity,” Scott emphasizes how intuitive user experience (UI/UX) design is no longer a luxury but a necessity. Softeon’s WMS was built with the operator in mind, combining deep functionality with a streamlined, easy-to-navigate interface. The result? Faster onboarding, fewer errors, and improved productivity across the board.

“Onboarding is a key factor. If a system is easy to use, it’s easier to bring on new people.”

Scott Gillies, Softeon’s Vice President & Managing Director, ANZ

“Change management also becomes smoother when the UI is modern and familiar, similar to the apps people already use on their phones.”

One WMS, Infinite Possibilities

Whether you’re managing a high-volume e-commerce fulfillment center or running a multi-client 3PL operation, Softeon’s single-platform WMS adapts to your unique needs. The system supports operations at every scale from manual to fully automated facilities, and integrates seamlessly with technologies like ASRS, robotics, and voice-directed picking.

“Some of our facilities use it with hundreds of users, integrating with automation systems as needed.”

Adaptability Without Complexity

Unlike legacy systems that often require custom development to adjust workflows, Softeon’s WMS offers robust configuration tools that make customization simple and fast. This flexibility empowers users to tailor screens, fields, and workflows to match operational demands without the delays or costs of traditional software changes.

“We allow for deep configuration, not customization. That’s a big distinction and a major advantage for scalability.”

Built for 3PLs and Beyond

Softeon’s WMS is especially popular among third-party logistics (3PL) providers, who require rapid onboarding and consistent performance across multiple sites. Our advanced configuration tools allow businesses to replicate successful warehouse setups and dramatically reduce go-live times.

“We’ve made it easy to onboard new businesses and customers using our configuration tools. That kind of speed and consistency is a game-changer.”

Scott Gillies, Softeon’s Vice President & Managing Director, ANZ

Future-Proof and Forward-Thinking

As Scott highlighted, warehouse technology is evolving rapidly. Softeon is staying ahead by integrating AI-driven features, enhancing automation support, and remaining laser-focused on warehouse operations.

“We’re not trying to do everything, our focus is warehouse efficiency. Our 600+ employees are dedicated solely to advancing warehouse management and execution.”

Scott Gillies, Softeon’s Vice President & Managing Director, ANZ

Read the full feature in the MHD Supply Chain News Magazine to explore how Softeon is redefining what’s possible in the world of warehouse management.

Ready to see what a unified, scalable WMS can do for your operations? Contact us to learn more.