Consumer Packaged Goods

Fueling bottom-line supply chain performance

Food wholesalers, distributors and processors must move product through the warehouse with extreme efficiency to make their margins. Whether fresh produce or frozen foods, every case lot, pallet and SKU must be tracked and handled under tight regulatory compliance measures and to meet customer SLAs. There’s no room for error or inefficiency with product recalls, dock and load scheduling and product re-handling on the dock.

Softeon supply chain management solutions automate processes for real-time visibility and management of the entire food warehouse. Strong rules-based receiving and outbound functionality optimizes order and picking processes for improved operations, complete with KPI tracking and WIP performance dashboards. Softeon web-native technology links disparate systems into an integrated food supply chain with these advanced features:

Share information with partners: ASN interfaces for improved inventory control and real-time visibility of order status and inventory for vendors, customers and retailers
Complex order processing for product, pricing/discount configurations
Customer-specific slotting and optimization capabilities to identify optimal product placement by evaluating user-defined preferences and constraints
Accurate compliance with FIFO rules and batch management (sell by, best before and expiration dates)
End-to-end tracking and auditability for regulatory compliance and accurate recalls
Advanced tracking capabilities include batch, lot, and serial number tracking at multiple handling-unit level
Real-time WIP dashboards eliminate bottlenecks in picking and loading during progression of pick waves to ensure timely and accurate orders
Advanced task management includes functionality for better managing cold storage items to improve shelf life

Smart food industry supply chain solution

With Softeon, formerly manual or non-direct processes are easily automated for higher efficiency with Softeon web-native technology. That means customer queries are addressed and loads, including “milk runs” (direct store deliveries), run better.

Softeon technology enables easy integration between internal and external systems including ERP and order fulfillment systems. All Softeon industry solutions include comprehensive picking functionality that supports RF, Voice and RFID technologies as well as material handling equipment (MHE) integration.

"Softeon has proven to be an invaluable business partner in enhancing our repair operations."

Tom Butkovich, Regional General Manager, Sears
"Softeon’s team came in and immediately rolled up their sleeves. They became members of our team and wanted our goals to be met. They are an example of a true partnership. The Softeon team added value with their knowledge and were always concerned about giving us superior service. It was like they were an extension of our company."

Mike Wiese, System Administrator, Technical Program Manager, Dietz & Watson

Softeon Manufacturing Core Modules

Softeon solutions deliver unmatched food industry performance. Learn more:

Warehouse Management System (WMS):

Supports the multi-channel model (e-commerce, store shipments, etc.). Order fulfillment workflows can vary for each channel and WMS can be configured to direct the fulfillment activities appropriately. Seamlessly supports seasonal and promotional workflow activities. Based on demand, dynamic pick-lines can be created to optimize order fulfillment workflows. Robust ability to handle lot code, batch number, serial number tracking, cold storage and temperature sensitive materials and complete auditability to support regulatory compliance and recalls.

Assembly & Kitting Management System (AMS):

Adaptable functions and components to support multi-channel requirements, such as build to order, serialized assembly, lot control, packaging and other custom assembly of products. Seasonal and promotional services to auto-insert promotional items and packaging.

Transportation Management System (TMS):

Flexible functions to support optimal carrier and mode selection. Integrates with carriers via the web or EDI, provides complete shipment visibility, parcel manifesting, and generates carrier-compliant labels, shipment documents and export documents.

Yard Management System (YMS):

Accurate and efficient tracking and management of trailers and containers in shipping yard. Schedule appointments, trailer check-in and audit, age-analysis and check-out functionality. The graphical yard viewing tool provides easy and complete visibility of yard.