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Supply Chain Execution

Softeon provides a full portfolio of powerful and integrated supply chain execution solutions, anchored by our Warehouse Management and Distributed Order Management solutions, but stretching far beyond that to solve almost any logistics and fulfillment challenge.

Our additional SCE solutions include Labor and Resource Management, Slotting Optimization, Yard Management, 3PL Billing, Assembly and Kitting, Transportation, Parcel Management, Freight Pay and Audit and more – each with a variety of unique and innovative capabilities, with out-of-the-box integration and workflow across the entire suite.

No WMS vendor in the market offers the breadth and depth of SCE solutions that Softeon provides, all develop in-house, on our advanced Service-Oriented Architecture (SOA) technology platform that provides unmatched flexibility initially and over time.

Learn more today, and browse summary descriptions of our SOA solutions below:

Softeon Warehouse Execution System | WES

Optimize Order Picking Performance with a Flexible, Easy to Deploy Solution.

Softeon Warehouse Management Software | WMS

Next-generation platform enabling supply chain convergence

Softeon’s Warehouse Management System (WMS) provides a powerful platform for optimizing distribution, loaded with innovative, differentiated capabilities that comprehensively handle the basics (receiving, putaway, inventory management, order picking, loading, shipping, etc.) but also providing unique functionality to give your operation a competitive edge.

Softeon Distributed Order Management System | DOMS

Intelligent hub for order sourcing, routing and fulfillment

Superior customer fulfillment with Softeon Distributed Order Management

Distributed Order Management (DOM) systems have become critical to supply chain execution, notably in omnichannel fulfillment but in many additional applications as well.

DOM can be used to automate, optimize and orchestrate order fulfillment processes, based on granular visibility to orders, inventory, service requirements, costs and constraints. 

Softeon Order Management Software and Systems | OMS Software & Solutions

Manage multi channel demand, pricing, promotions and customer service

As the gateway to the supply chain, order management must be automated and integrated with business processes. Order management systems (OMS) enhance inventory control and end-to-end supply chain efficiencies. Softeon OMS provides complete control of every stage of the order process, including order entry and fulfillment, pricing and promotion, credit processing and shipment invoicing.

With an intuitive user interface designed for maximum productivity, Softeon OMS empowers users to provide outstanding customer service. Like all Softeon supply chain management solutions, OMS is web native, meaning it easily supports remote customer service agents and call centers. Highly scalable, Softeon OMS handles transaction volumes for even the largest organizations, across industries and partners, including financial services, retail, automotive and service parts.

Softeon OMS offers unmatched functionality to manage customer-specific pricing, rebates and promotions, substitutions, replenishment from vendors, SKU bundling and more.

Key features include:

  • Extensive order life-cycle visibility and capability to coordinate cross-channel selling and order fulfillment processes
  • Powerful rules engine including highly-configurable inventory allocation rules and flexible rule-based pricing, discounts and promotion models
  • Seamless integration with warehouse and transportation management systems to drive supply chain efficiencies and improve customer service
  • EDI, tax and accounting interface
  • Remote order entry via the web
  • Configurable credit hold/release process and full invoicing including credit and adjustment invoices
  • Order consolidation and automated order dropping
  • Sales and billing analysis reporting

Softeon Order Management

Softeon Order Management manages every stage of the order process, including order entry, pricing and promotion, credit processing, shipment invoicing and audits.

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Extending the view of order management with Softeon next-gen solutions

Softeon’s service-oriented architecture facilitates integration of OMS with sales channels, partners and disparate systems to improve customer service, inventory control and warehouse operations. The OMS module can be installed as a stand-alone solution or with any combination of other system modules. Whether you use OMS with your own WMS or Softeon’s industry-leading WMS solutions, improved inventory accuracy and order fulfillment benefit the customer and the bottom line.

Learn more about the Softeon Advantage.

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Resource Management

Softeon Resource ManagementLabor management made simple

Managing labor and equipment resources in distribution has never been more important to reduce costs and minimize execution variability. Softeon’s Resource Management System (RMS) module provides powerful tools that enable you control and optimize performance of these critical distribution resources.

Softeon RMS allows managers to plan the need for labor resources based on actual work, determine which orders can be released and where labor is needed, and monitor pending overtime conditions. The solution fully supports engineered standards and provides robust labor reporting capabilities at multiple levels, which can help increase labor productivity by 10%-30%. Softeon RMS also supports incentive-based pay.

Unique in the market, Softeon RMS includes a “what if” analysis tool that allows companies to determine the effectiveness of making changes in operational strategies, warehouse layouts, picking methodologies, etc., using actual operating data from any point in time.

Softeon Resource Management Data

Softeon Resource Management

Softeon Resource Management provides powerful tools to plan the need for labor resources based on actual work, determine which orders can be released and where labor is needed, and monitor pending overtime conditions.

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Key features of the Softeon RMS module include:

  • Detailed labor reporting
  • Support for engineered labor standards
  • Labor planning
  • Task and activity definition
  • Task time and cost definition
  • Resource allocation and tracking
  • Real-time resource activity visibility
  • Unique “What if” analysis that enables simulation of the impact of software and operation changes
  • Track the time needed for various tasks (gauging productivity)
  • Resource cost estimation (including overtime)
  • Actual vs. plan analysis

Learn how the Softeon Advantage can add value to your organization.

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Reverse Logistics

Fast receipt for rapid reuse and disposal of products

Returns processing or Returns Process Management (RPM) can suck profits right out of the supply chain. Multiple factors including shipping errors, product recalls or damages in transit cause returns that many suppliers, distributors or manufacturers are forced to keep. Other returns may be refused and returned to the customer or may be returned because they were not sold. Some returns may require a return merchandise authorization (RMA) while others may be returned on a blind (also called blanket) authorization.

Direct Store Delivery

Advanced mobile technology brings accuracy and efficiencies in delivery

In the battle against rising delivery costs, routes and deliveries must run with military precision. Direct store delivery (DSD) calls for automation where load planning, pre-sold and peddle (driver sold) routes and driver settlement processes are synced with warehousing and accounting functions. Softeon DSD supports pre-sales and peddle sales operations.

Transportation Management

Efficient transportation planning and execution

Transportation procurement, planning, execution and freight auditing is no easy task given today’s global supply chains. Streamlining inbound and outbound logistics while monitoring contract compliance and keeping up with carrier capacity constraints and rate changes are daunting tasks. Softeon’s powerful transportation management system (TMS) offers full functionality to address these issues.

Billing Management + FAP

Activity-based costing and billing for increased profitability

Logistics service providers, whether 3PLs or in-house providers, need to accurately track billable services and costs. You need a billing management system (BMS) to capture client activities and costs at multiple levels and across multiple costing models. Softeon BMS is a powerful billing engine and activity-based costing solution that supports complex billing rules, rate structures and cost elements of logistics services.

Assembly & Kitting

Optimized product structure for planning, assembly and value-added services

Global manufacturing requires multiple versions of products with multi-level bill of materials support. Tight inventories and cost control means there’s no margin for error with assembly, kitting and reverse flows. Softeon’s AMS solution leads the way with an advanced materials requirement planning tool for assembly and kitting, facilitating the integration of distribution and manufacturing processes.

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