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How Best Buy is meeting the need for speed

Retailer is using automation at warehouses, stores in delivery race 


LOS ANGELES – The scene looks almost like a giant 3-D chessboard. Box-shaped robots scoot across a grid high above the warehouse floor, moving up and down as they pluck items from among 30,000 bins filled with Best Buy’s bestselling orders.

“They never get tired and they never get sick,” said Rhett Briggs, general manager of a new Best Buy fulfillment center that opened in the Los Angeles suburb of Compton, Calif., in November. Located in one corner of an existing appliance warehouse, the automated system is designed specifically to handle the retailer’s skyrocketing digital sales — and customers’ need for speedy delivery.

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Source: Jackie Crosby, Star Tribune - Minneapolis

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